Certification - MercuryGate Best Practices Level 1 (Customer)

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For any questions or to enroll via invoice, send an email to education@mercurygate.com

By the end of this certification series, the learner will have a good understanding of standard best practices for execution within the TMP. The environment will be that of a set up that has no customization or configuration variations. The learner will be exposed to manual execution for the full life cycle of the movements for over the road and mutli-leg movements. The learner will have initial high-level exposure to financial role functions and exception functions. Once passed, the learner will have end user experience.

Advanced Content Education Path

Format: eLearning

Duration: Range of 7-10 minutes per module

Learning Domain: Cognitive

Level of Learning: Comprehension

Micro-Learning Module Education Path

Format: eLearning

Duration: Range of 1-7 minutes per module

Learning Domain: Cognitive

Level of Learning: Application

Targeted Audiences

Certification	Admin User	Super User	Ops User	Finance User	Carrier Mgmt	Fleet Mgmt	MOJO	Contract Mgmt
MercuryGate Execution Best Practices Level 1 Certification	x	x	x

Certification Examination

The examination for this certification will be an academic exam based on knowledge gained during the certification series. The exam will test learner on practical end user usage of the TMP for best practices.

Series 1: First Look

OID Number	Course Name	Category	User Story	Education Path
Course	Introduction to MercuryGate			Advanced Content
Course	Power of MercuryGate Architecture			Advanced Content
Course	Building Blocks of MercuryGate TMP			Advanced Content
Course	In-depth Look at Hierarchy Strategy			Advanced Content
Course	Execution - First Look			Advanced Content

Series 2: Creation

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Creation			Advanced Content
OEn.002	Micro-Learning Module	Order Management - Entry	As a (TMP) user, I need to be able to add a new order to the TMP.	MLM
OEx.013	Micro-Learning Module	Order Management - Execution	As a (TMP) user, I need the ability to add location comments to an existing load not stored in the location master.	MLM
OMa.007	Micro-Learning Module	Order Management - Execution	As a (TMP) user, I need the ability to identify key instructions on an active load.	MLM
OMa.008	Micro-Learning Module	Order Management - Execution	As a (TMP) user, I need the ability to identify details on the load for its overall movement.	MLM
Vis.001	Micro-Learning Module	Reporting - Visibility	As a (TMP) user, I need the ability to quickly see the active movements that need attention.	MLM
Vis.002	Micro-Learning Module	Reporting - Visibility	As a (TMP) user, I need the ability to search for specific orders using different order attributes.	MLM

Series 3: Rating

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Rating			Advanced Content
CUQ.001	Micro-Learning Module	Order Management - Customer Quote	As a (TMP) user, I need the ability to quote my customer prior to finalizing load.	MLM
Ora.001	Micro-Learning Module	Rating - Order Rating	As a (TMP) user, I need to be able to rate and assign using loaded contracts for carrier rates.	MLM
Ora.002	Micro-Learning Module	Rating - Order Rating	As a (TMP) user, I need to be able to rate and assign using loaded contracts for customer rates.	MLM
EqM.002	Micro-Learning Module	Equipment Management	As a (TMP) user, I need the ability to identify which equipment types are used on each leg.	MLM

Series 4: Carrier Capacity

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Carrier Capacity			Advanced Content
SPT.001	Micro-Learning Module	Rating - Spot Quote	As a (TMP) user, I need the ability to compare spot rates between customers/carriers for specific lanes, equipment, and modes.	MLM
SPT.004	Micro-Learning Module	Rating - Spot Quote	As a (TMP) user, I need the ability to view the outstanding carrier quote requests and expiration.	MLM
SPT.005	Micro-Learning Module	Rating - Spot Quote	As a (TMP) user, I need to be able to request a spot rate for multi-modal movement.	MLM
SPT.008	Micro-Learning Module	Rating - Spot Quote	As a (TMP) user, I need to be able to request a spot quote for a load without contracted rates.	MLM
OEx.006	Micro-Learning Module	Order Management - Execution	As a (TMP) user, I need the ability to manage postings to external services.	MLM

Series 4: Tendering

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Tendering			Advanced Content
TaT.040	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to tender a load to a carrier for movement.	MLM
TaT.041	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to revoke a tender from a carrier.	MLM
TaT.010	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need to book the selected carrier on the load.	MLM
TaT.014	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need to identify the carrier responses to each tender to manage appropriately.	MLM
TaT.016	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need to dispatch the selected common carrier on the load.	MLM

Series 5: Tracking

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Tracking			Advanced Content
OMa.016	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to view the current status on the load.	MLM
TaT.005	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to update the current status on the load.	MLM
OMa.018	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to view updates from carriers including adjusted ETA's.	MLM
OMa.015	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to view a particular shipment's call checks (dates and times) and current location.	MLM
TaT.018	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to update the current status on the load utilizing call checks.	MLM

Series 6: Carrier Invoicing

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Carrier Invoice			Advanced Content
CFS.003	Micro-Learning Module	Financial - Carrier Freight Settlement	As a (TMP) user, during the operations process I need the ability to manually add a carrier invoice to the associated execution load in the TMP	MLM
CFS.015	Micro-Learning Module	Financial - Carrier Freight Settlement	As a (TMP) user, I need the ability to know if the carrier invoice passes the approved tolerance rules.	MLM
CFS.008	Micro-Learning Module	Financial - Carrier Freight Settlement	As a (TMP) user, I need the ability to audit the carrier invoice if it does not pass tolerance rules.	MLM

Series 7: Customer Invoicing

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Customer Invoice			Advanced Content
CuI.001	Micro-Learning Module	Financial - Customer Invoicing	As a (TMP) user, I need the ability to add a customer invoice	MLM
CuI.004	Micro-Learning Module	Financial - Customer Invoicing	As a (TMP) user, I need the ability to extract all vendor / carrier invoices to my finance system, irrespective of status	MLM

Series 8: Exceptions

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Exceptions			Advanced Content
OEn.004	Micro-Learning Module	Order Management - Entry	As a (TMP) user, I need the ability to store an order to be executed again later.	MLM
OMa.011	Micro-Learning Module	Order Management - Execution	As a (TMP) user, I need the ability to manually consolidate my movements.	MLM

Series 9: Multi-Leg and Complex Moves

OID Number	Course Name	Category	User Story	Education Path
Course	Execution - Multi-Leg and Complex Moves			Advanced Content
DoM.003	Micro-Learning Module	Document Management	As a (TMP) user, I need to be able to render multi-modal movements documents.	MLM
OEn.007	Micro-Learning Module	Order Management - Entry	As a (TMP) user, I need the ability to create an AIR movement in the TMP.	MLM
TaT.011	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with an Air provider for Air Moves.	MLM
TaT.012	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with a cartage provider for an Air Move to Airport.	MLM
TaT.013	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with a cartage provider for an Air Move from Airport.	MLM
TaT.024	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an air movement from pick up to airline tender.	MLM
TaT.025	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an air movement from pick up to airline tender via cartage provider.	MLM
TaT.026	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an air movement is tendered to the airline.	MLM
TaT.027	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an air movement from airline tender to flight arrival.	MLM
TaT.028	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to confirm when my order is ready to recover from airline.	MLM
TaT.029	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to confirm when my order is recovered from airline.	MLM
TaT.030	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor when my order is recovered from airline via a cartage provider to ultimate delivery.	MLM
TaT.031	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an air movement from airline recovery to ultimate delivery.	MLM
OEn.008	Micro-Learning Module	Order Management - Entry	As a (TMP) user, I need the ability to create an intermodal move in the TMP.	MLM
OEn.009	Micro-Learning Module	Order Management - Entry	As a (TMP) user, I need the ability to create an international OCEAN movement in the TMP.	MLM
TaT.015	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with a drayage provider for a Rail Move	MLM
TaT.017	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to update the current status of the load moving via Rail.	MLM
TaT.019	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with an ocean provider.	MLM
TaT.020	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with a drayage provider for an Ocean Move to Seaport.	MLM
TaT.009	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with a rail provider for rail moves.	MLM
TaT.044	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to tender next load while booking existing load with a rail provider.	MLM
TaT.032	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an ocean movement from pick up to ocean in gate.	MLM
TaT.034	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an ocean movement from confirmed on board to vessel arrival.	MLM
TaT.021	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to book with a drayage provider for an Ocean Move from Seaport.	MLM
TaT.033	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor an ocean movement from pick up to ocean in gate via a drayage provider.	MLM
TaT.022	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to update the current status of the load moving between Rail ramps	MLM
TaT.035	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to confirm when my order is ready to discharge from vessel.	MLM
TaT.036	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor when my order is out gated to drop arrival.	MLM
TaT.037	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor when my order is out gated to drop arrival via a drayage provider	MLM
TaT.038	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor when my container is unloaded and ready to return.	MLM
TaT.039	Micro-Learning Module	Tendering and Tracking	As a (TMP) user, I need the ability to monitor when my container is unloaded and ready to return via drayage provider	MLM

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